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Casa Baths N' shower

www.jacuzzi-bathtub.com

 
 
 

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warranty of shower rooms, showers guarantee  

2014-01-03 14:41:52|  分类: 淋浴房 |  标签: |举报 |字号 订阅

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There comes a  time when some of the clients asking for warranty of the showers. 
What do they really expect from the shower units?  
How would you reply to them? 

Following is my experience: 

Thanking you for your message.

We acknowledge receipt of your quotation and thanking you for your kind attention to our enquiry.

Would you please advise the different between SC-V-150 and ST-8806, which caused SC-V-150 is 75KG heavier than ST-8806.  The configuration of both models are same.

warranty of shower rooms, showers guarantee - teetotal - jacuzzi-bathtub.com
 

In the meantime please advise the guarantee period, which you provide for the above models?

Thank you very much for the fast reply.


Replys: 

Dear XXX 

Sorry there's a typo on ST-8806, ST-8806 comes in 4 cartons,

                                                                                                 Front 4 pcs of glasses (2 fixed, 2 sliding),aluminum profiles*4

                                                                                                   Side glasses*2, back glasses*2

                                                                                                   Back aluminum panel*1

                                                                                                   Tray*1, ceiling cover*1,aluminum orbits*2, accessories.

 

If all packed with wood, the Gross Weight will be close to 178KGS, sorry for the early confusion.

As for product warranty, they are as following:

 

Firstly SAFETY

                           We use fully tempered glasses, no one gets hurt when the glass accidentally gets broken.

                           Power system: all the electrical systems are manufactured under strict regulation, and they are full tested and approved for household usage.

                           And there's a anti-shocking device in each unit just in case of any power leakage. We guarantee SAFETY, and this is top priority.

 

Secondly, we guarantee:

1. Shower cabins arrive in their best conditions and in full, no manufacturing defects as scratches and stains.

2. All the showers are done with water leaking test, power test, they are ready for usage once they are properly installed.

3. We offer 2-year overall warranty for the showers, if any malfunctions occurs during this period, we will send you the replacements for free, and it's fatal which can

not be replaced, we then consider replacing it with a whole brand new unit.

 

We will see the scale of malfunctions and suggest the way to transmit the replacements, and also we will need you to send us photos or videos as proof of the

damage claim.

 

4. Additional spares parts will be included in the container, including handles, wheel runners, top shower head, foot massage etc,   and they come at  1% of the

whole order units. Please also note pumps, steam generators, aluminum profiles etc are not be sent as accessories.




This might be too long and boring, but I think it's convincing, and what would you think if you receive a reply like this? 

now write to me if you have any questions regarding to our showerswww.jacuzzi-bathtub.com

 


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